The Beryl Institute is the global community of practice and premier thought leader on improving the patient experience in healthcare.
Language of Caring is a partnership of Wendy Leebov, Jill Golde, and Dorothy Sisneros—a trio who share a passion for reshaping healthcare organizations to become communities of caring.
Nancy DeZellar Waslsh has over 25 years of experience in health care administration, quality, operations, planning, implementation and measurement and now focuses on helping organizations improve patient experience.
Offering clients custom solutions to improve clinical outcomes, enhance patient experience, and impact healthcare affordability.
Creating positive cultural transformations for hospital clients.
The Baldrige Program is the nation’s public-private partnership dedicated to performance excellence.
The Magnet Recognition Program® recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice.
The Institute for Healthcare Improvement (IHI), an independent not-for-profit organization based in Cambridge, Massachusetts, is a leading innovator, convener, partner, and driver of results in health and health care improvement worldwide.