Case Studies

At TruthPoint, we know that transformational performance improvement can be created and sustained when institutions work towards the goal as a unified team. Delivering quality care and achieving better HCAHPS, CG-CAHPS, SHEP, and other post-discharge survey scores is possible in less time than you might think. Below are several examples of health systems that realized improved outcomes by leveraging TruthPoint solutions.

Inpatient

• How one health care system partnered with their patients and staff to achieve breakthrough performance in HCAHPS

Veterans Affairs

• The Beryl Institute Case Study: Taking the Voice of the Veteran to the Next Level with Real-Time Feedback
• The Beryl Institute Case Study: Improving the Veteran Experience through Engaged Leaders, Accountability and Timely Voice of the Veteran Feedback

Primary Care

• Playing Archimedes: Using Levers to Deliver Consistently Exceptional Patient Experiences

Emergency Department

• The Beryl Institute Case Study: Emergency Department Increases Patient Satisfaction with Real-time Patient Feedback Technology

Long Term Care, Senior Care

• Learn how this senior living center dramatically improved resident care using concerted efforts and real-time feedback

Pediatric Health System

• Learn how a Pediatric Health System reached breakthrough performance